All orders will be processed within 2-3 business days and will be shipped via Canada Post. Due to COVID-19, you may see some delays in shipping times.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
Due to the nature of our products, all sales are final. If you have an issue with your order, please contact us at info@shoptherosecompany.com
Product
It depends on how much you use it! Dry shampoo: we found that if you use it everyday, it will last about 1 month. Otherwise 3-6 months, on average. Lip balm: we've been told our lip balm is never ending! Our guess is 6-12 months.
Since our products are all natural, the shelf life is about 1 year.
Yes! We have carefully chosen our ingredients to ensure they are vegan friendly.
Because our lip balm is a wax based product, it is subject to melting in excessively warm environments or densifying in cold conditions. This will not affect the efficacy of the product.
Since our products are all natural, the shelf life is about 1 year.
Dry shampoo refreshes your hair without the need for water. The powder soaks up the excess grease and oil, making it great for when you are running short on time to wash your hair fully.
For best results, we recommend sprinkling the dry shampoo onto your roots before bed or before your workout. That way, the powder will do its magic over night and you'll wake up with refreshed hair! If you see any residue in the morning, just massage it into your scalp.
Yes! We have dark (asian) hair and find that all of our dry shampoos work with our hair. The Vanilla Cocoa dry shampoo is made with cocoa powder, so it is darker in colour. If you do see any residue, gently massage it into your scalp and it will absorb in.
Our custom paper tube packaging is made from recycled paper that has been FSC certified, meaning it was created in a socially and environmentally responsible manner that can be traced all the way back to the source. The lip balm tubes contain a vegan wax liner to protect the paper from the oils. The entire product can be composted when you’re done with it!
Send us a message info@shoptherosecompany.com and we will be happy to assist you.